Last updated: 31 October 2026 (version 2)
1. Get in touch
Send us a message through the contact form, call or WhatsApp +264 81 549 9549, or email info@reandrainvestments.com. Tell us:
- your name and business name
- what you need: website, chatbot, app, POS system, inventory system or advice
- any deadline you are working towards
We reply within one working day.
2. Free consultation
We have a short call or meeting to understand your business. To get the most out of it, think about:
- who your customers are and what they should do on your site (call, WhatsApp, book, buy)
- two or three websites you like, and why
- for POS or inventory: how you sell today, how many products and branches you have, and who will use the system
3. Approve your quote and pay the deposit
You receive a written quote with the scope, price and timeline. When you are happy:
- reply to confirm you accept the quote
- pay the 50% deposit and send us proof of payment
- we then book your project and send a content checklist
Website packages: Starter N$2,999, Growth N$5,999 or E-commerce N$8,999 setup. See Pricing.
4. Send your content
Content is the most common cause of delays. Send everything in one go if you can:
- your logo (a clear photo is fine if you don’t have the file)
- business name, address, phone, WhatsApp number, email and opening hours
- a short description of your business and each service or product
- prices you want shown, if any
- photos of your work, products, team or premises
- your domain name if you already have one (to give us access, add Reandra as a user or delegate on your registrar account, or share the login through a password-manager link, never in a normal message)
- for POS or inventory: your product list with prices and current stock levels (a spreadsheet is ideal)
Send files by email or WhatsApp, or share a Google Drive folder.
5. Review the previews
We send you a link you can open on your phone. Check every page and send one list of changes per round. Your project includes two rounds of revisions. Please reply within 5 working days so we can keep your launch date.
6. Launch and final payment
- approve the final version
- pay the remaining 50%
- we put your website or system live and show you how it works
After launch, change any passwords you shared with us during the project.
7. After launch
On your monthly plan (Starter N$349, Growth N$499, E-commerce N$599) we keep your site hosted, updated and secure. To request a change:
- send it by WhatsApp or email, with a screenshot if it helps
- small changes such as prices, photos or opening hours are included in maintenance
- larger changes such as new pages or features are quoted first
If your site is down or something is broken, WhatsApp us on +264 81 549 9549 and we will respond as quickly as we can.
Tips for a great result
- keep your phone number, hours and prices up to date: tell us when anything changes
- reply to website enquiries quickly; most customers contact more than one business
- share your website link on WhatsApp, Facebook and your Google Business profile
- never share passwords publicly or over unsecured channels
Questions about any of this? Read our FAQ or get in touch. Our Terms of Service, Refund Policy and Privacy Policy apply to all projects.